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Frequently Ask Questions (FAQs)

1. What are the human symptoms of a contaminated Air Conditioner?

      Here are the common human symptoms when a in-door air conditioner is contaminated: asthma attacks, allergies, hay fever, fatigue, sore throat, sore, dry eyes, respiratory problems, headaches, tightness of chest, frequent colds, flu or flu-like symptoms



2. Do medical experts recognize contamination in home air conditioning units as a health hazard?

     Organisations ranging from the World Health Organization to the US Environmental Protection Agency recognize the dangers associated with poor indoor air quality. In Australia, the CSIRO says that Australia faces a significant air quality challenge largely because of indoor rather than outdoor pollutants.

3. Why my Air Conditioner is not getting a cold as you use to be?

     One of the major causes is a dirty coil. If you have never cleaned this you should.



4. Why I don’t feel as much air blow out my Air Conditioner?

      It is probably due to very dirty filter or coil and therefore the air flow is restricted.

5. Why my Air Conditioner vibrates when it is running?

      It is probably due to the blower fan (drum) is out of balance. An immediate service is recommended.

6. When I turn on my Air Conditioner it smells musty and dirty, why?

      A smelly air conditioner is an air conditioner that requires cleaning services.

7. Will a serviced Air Conditioner save me money?

      A clogged up AC with dirt and dust it will cut efficiency up to 50%. A regular service can save you up to 30% in energy costs

8. What is the usual temperature should I set my Air Conditioner?

      23 degrees is the temperature at which an air conditioning runs most efficient and economical. Every 1°C lower can increase running costs by up to 15%

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9. What is the life span of an Air Conditioner?

      A good quality system will last long past its 5 year warranty period, provided it is well maintained.

10. How often should your Air Conditioner be serviced?

      This totally depends on your usage model. It is recommended to do regular service every 3-4 months and a comprehensive service (overhaul/tune up) every 6-12 months.

11. How often should I clean the air filter?

      To maintain a fresh and healthy air flow, it is recommended to clean the air filter in a monthly basis.

 

12. How can I find Acon Air Con service?

      Acon has been providing professional air con services in Penang since 1999. You can contact us for your next service. To plan for your service, you may fill up the online request form. We will get back to you shortly.

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